The Group's strategic actions will aim to increase value for customers in the Business to Consumer ("B2C"), Business to Business ("B2B") and Business to Government ("B2G") segments by increasing their electrification level and improving the services offered.
In Tier 1 countries, this strategy, combined with investment in the asset base, is expected to deliver a 2.6-fold increase in the Group's integrated margin between 2021 and 2030, thanks to a unified platform capable of handling the world's largest customer base of private operators.
The Group will enhance its integrated positioning in Tier 1 countries, where it forecasts:
- an 80% increase in revenues compared to 2021;
- substantially unmodified tariffs for customers;
- a 40% decrease in the cost of energy sold compared to 2021.
The increase in the volumes of electricity sold and the growth in "beyond commodity" services will be accompanied by a general reduction in costs. Specifically, the total cost of production is expected to fall by around 50%, due to the increased use of proprietary production in energy sales as well as the increased share of renewables in the Group's generation mix.
To strengthen its customer-centric strategy through the use of platforms, the Group is creating its Global Customers Business Line, which will define commercial strategy and direct capital allocation towards customer needs, leveraging electrification while also delivering excellent service levels.
The Group's new positioning will be accompanied by the simplification and re-balancing of its portfolio, through:
- a focus on "Tier 1" countries;
- resources made available through the disposal of assets no longer functional to the Group's strategy;
- mergers and acquisitions aimed at improving positioning, acquiring skills or generating synergies.